Privacy policy

1. Identity of the data controller

Personal data collected on this site are processed by :

Kaskade SRL
Avenue de l'Informatique 54
4432 Ans - Belgium
Company number : BE0448.275.996

Contact for any question related to the protection of your personal data:
admin@kaskade.be

2. What data do we collect and why?

2.1 Contact form

When you use our contact form, we collect the information you send us (name, e-mail address, message, and any other fields you enter).

Purpose : to respond to your request and follow up on our commercial relationship.
Legal basis : legitimate interest (art. 6.1.f RGPD) - we have a legitimate interest in processing incoming requests as part of our business.
Retention period : data is kept for the time necessary to process your request, and for a maximum of 3 years from the last contact.

When you visit our site, technical data is automatically collected via Google Analytics (via MonsterInsights and Google Site Kit): anonymized IP address, pages visited, duration of visit, type of browser and device, source of traffic.

Purpose : statistical analysis of site audience, improvement of user experience.
Legal basis The following tools are available to you: consent (art. 6.1.a of the RGPD). These tools are activated only after obtaining your consent via our cookies banner managed by Complianz.
Retention period : in accordance with the retention settings configured in Google Analytics (default: 14 months).

For information on cookies specifically, please consult our Cookie Policy available on this site.

2.3 Blog

Our site features a blog. The articles do not have an open comment system. No personal data is collected from readers when they read articles.

3. Sharing data with third parties

Your data will not be sold to third parties. They may be transmitted to the following technical service providers, strictly within the framework of the provision of their services:

Service provider	Service	Processing country	Warranties
Google LLC	Analytics, Search Console (via MonsterInsights and Google Site Kit)	United States	Standard contractual clauses (EU) - DPF certified
WPForms	Contact form management	United States	Standard contractual clauses (EU)
Complianz	Cookie consent management	Netherlands (EU)	RGPD compliant
Elegant Themes (Monarch)	Social network share buttons	United States	Standard contractual clauses (EU)
UpdraftPlus	Site backups	United Kingdom	Standard contractual clauses (EU)
WPML (OnTheGoSystems)	Multilingual management	International	Standard contractual clauses (EU)

Note on social network sharing buttons Our website integrates sharing buttons to third-party platforms (LinkedIn, Facebook, etc.) via the Monarch plugin. The activation of these buttons may result in the collection of data by these platforms under their own conditions. We recommend that you consult their respective privacy policies.

4. Data transfers outside the European Union

Some of our subcontractors are established outside the European Union, notably in the United States (Google, WPForms). These transfers are governed by appropriate safeguards in accordance with Chapter V of the RGPD, including standard contractual clauses approved by the European Commission or certification to the EU-US Data Privacy Framework.

5. Shelf life

Data is kept only as long as is necessary for the purposes for which it was collected:

Contact form data : 3 years from last contact
Analytics data : 14 months (Google Analytics settings)
Cookie consent data : 1 year (Complianz)
Backup data from (UpdraftPlus): depending on the backup retention policy configured.

After this period, the data is deleted or made anonymous.

6. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access (art. 15): obtain a copy of the data we hold about you.
Right of rectification (art. 16): correct inaccurate or incomplete data.
Right to erasure (art. 17): request the deletion of your data in the cases provided for by law.
Right to restrict processing (art. 18): request suspension of processing of your data.
Right to portability (art. 20): receive your data in a structured, machine-readable format.
Right to object (art. 21): object to the processing of your data based on our legitimate interests.
Right to withdraw consent : withdraw your consent at any time for processing operations based on this consent (in particular analytical cookies), without affecting the lawfulness of previous processing.

To exercise any of these rights, please contact us at : admin@kaskade.be

We undertake to respond to your request within one month of receipt (this period may be extended by a further two months in the case of complex or multiple requests, with prior notification).

7. Right to lodge a complaint

If you believe that the processing of your personal data constitutes a breach of the GDPR, you have the right to lodge a complaint with the competent supervisory authority in Belgium:

Data Protection Authority (DPA)
Rue de la Presse 35 - 1000 Brussels
Tel. : +32 2 274 48 00
contact@apd-gba.be
www.autoriteprotectiondonnees.be

8. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction or alteration. These measures include: HTTPS protocol (SSL encryption), regular site backups (UpdraftPlus), restricted and secure administrator access.

9. Minors

Our site is intended for a professional audience (B2B). We do not knowingly collect personal data from anyone under the age of 16.

10. Changes to this policy

This privacy policy may be updated to reflect changes in our data processing practices or regulatory developments. The date of the last update is indicated at the top of the page. We encourage you to consult it regularly.

11. Contact us

If you have any questions about this policy or your rights :

Kaskade SRL
Avenue de l'Informatique 54 - 4432 Ans - Belgium
admin@kaskade.be